A burst pipe is a genuine emergency — water can cause serious damage to walls, floors, ceilings, and cabinetry in a very short amount of time. If you suspect a burst pipe, the most important thing to do right now is turn off the water at the main stopcock (usually near your water meter), then call us. Primary Plumbing Solutions operates 24/7 across the Sutherland Shire and Greater Sydney, and we aim to be on-site quickly to stop the damage and get your water back on.
Why Pipes Burst
Pipes don't usually burst without warning — there are often underlying causes that build up over time. The most common reasons we see include:
- Corrosion and age in older copper or galvanised steel pipes
- Tree root intrusion that gradually crushes or cracks underground pipes
- High water pressure that stresses pipe joints and fittings
- Physical damage from drilling, digging, or renovation work
- Deteriorated pipe fittings and connectors that eventually give way
- Frozen pipes (less common in Sydney, but it can happen inland)
How We Locate and Repair It
Once the water is off and we're on site, our first job is to find the exact location of the break — especially important for pipes running under concrete slabs or inside walls. We use pressure testing and, where needed, pipe locating equipment to pinpoint the fault without unnecessary excavation. From there we repair or replace the affected section, test the repair, and make good any surfaces disturbed. We'll also check the surrounding pipework for signs of further deterioration so you're not facing the same problem again in six months. Call us any time — we're here around the clock.